At a glance.
- We are Agile Projects Pte. Ltd., a company in Singapore (UEN 202119053N), trading as Aliqa.
- Aliqa is an educational tool, not a medical service. Scores and suggestions are AI-generated and approximate. We do not give medical or nutritional advice, and we do not count calories.
- Access is an auto-renewable subscription from the Apple App Store or Google Play, with a 7-day free trial for first-time subscribers.
- Cancel any time in your store's subscription settings. Export your data from Profile → Export. Delete your account from Profile → Delete account. Deleting the account does not cancel the subscription.
- These Terms use the laws of Singapore. If you are a consumer, you keep the mandatory protections of the country where you live.
Please read these Terms before you create an account. They are a contract between you and us. They limit our liability, set out your rights, and say clearly that Aliqa is not a medical service.
Aliqa is provided by Agile Projects Pte. Ltd. (UEN 202119053N), a private company registered in Singapore. "Aliqa" is our trading name. Our registered office is 9 Raffles Place, #18-21, Republic Plaza, Singapore 048619. General questions: support@aliqa.app. Privacy questions: privacy@aliqa.app.
These Terms are the end-user licence agreement for the Aliqa iOS app, the Aliqa Android app, the link host at app.aliqa.app, the API, the login site at login.aliqa.app, and the site at www.aliqa.app. Together, those are the "Service". They apply in every App Store and Google Play country where the App is sold.
We sell the App only as an auto-renewable subscription through the Apple App Store and Google Play. We do not sell the App, or anything inside it, any other way. Other Aliqa products on our website are separate services. They are not part of the App, and you cannot open them from inside the App.
By creating an account, or by using the Service, you confirm that:
If you accept these Terms for an organisation, you confirm that you can bind it. "You" then means both you and that organisation.
You photograph a meal or describe it in text. Our AI names the foods and portion sizes, adds nutritional tags, and scores the day on three dimensions: Glycemic Balance, Meal Composition, and Food Quality, each from 1 to 10, for a day score from 1 to 30. You also get a short suggestion, a weekly review, badges, streaks, and optional reminders. Each dimension follows a public framework (the ICQC 2015 glycemic consensus, the NHS Eatwell Guide, the Harvard Healthy Eating Plate, the EAT-Lancet Commission, the NOVA classification, and the UK FSA Nutrient Profiling Model). Aliqa is not endorsed by those frameworks. Aliqa does not count calories or macros.
You can edit any AI tag, portion, or food item. The day score updates when you do. That is how you challenge an automated result.
Aliqa is not a medical device and is not registered as one. It does not diagnose, treat, or plan care. Do not use it to manage a condition, choose a dose, or change a treatment. The full limits, including emergencies and eating disorders, are in the Medical Disclaimer. Using the Service does not create a doctor-patient or dietitian-client relationship with us, our staff, or our suppliers.
Scores and suggestions are approximate. The AI can miscount items, misjudge portions, and miss hidden ingredients, oils, sauces, sugar, or how the food was cooked. They are written for a typical adult, not for your medical history, medications, or metabolism. They are not checked by a person before you see them. Treat them as a prompt to reflect, not as a fact. If a result is wrong, edit the meal and the score will update.
Features marked beta or experimental may change, fail, or be removed at any time. They are provided as they are, with no service promise.
You are responsible for your email, your password, and everything that happens under your account. Email support@aliqa.app straight away if you think someone else has access. We may suspend or close an account that breaks these Terms, that we reasonably believe is fraudulent, or that we must close by law. Unless the breach is serious or the law stops us, we will warn you and give you a chance to fix it.
You can close your account at any time from Profile → Delete account (see §9).
First-time subscribers get a 7-day free trial. During the trial you have full access and you are not charged. The trial is once per Apple ID in a subscription group, and once per Google account. Deleting and reinstalling the App does not reset it.
The store charges you when the trial ends, unless you cancel at least 24 hours before it ends. The App shows the end date and a way to cancel. Where the law requires it, we also email you at least 24 hours before the trial ends.
After the trial, you need an active subscription. Subscriptions are auto-renewable purchases from the Apple App Store (iOS) or Google Play (Android). The paywall shows the live price in your currency. We offer monthly and annual plans. An account can have an active subscription on only one store at a time.
We may add, remove, or change features, and we may change the price for future periods. We will give you at least 30 days' notice in the App or by email. If you do not accept a price change, cancel before the next renewal. If a change materially reduces what you paid for, you may cancel within 30 days of the change, and we will support a pro-rata refund through Apple or Google where consumer law gives you that right.
If you are a consumer in the UK, the EEA, or France, you generally have 14 days to withdraw from a distance contract for digital services. Because the Service starts at once, starting the trial or the subscription is a request that we begin immediately. You acknowledge that, where your country's law allows it, you lose the right to withdraw once the digital service has been fully performed. You can still cancel future renewals at any time (§5.2).
We do not renew you in silence. Where the law requires it, we email you at least 24 hours before a free trial ends, and we send a reminder before a renewal. We do not change the price, the billing frequency, or the length of the commitment without giving you a way to opt out at no cost.
While your trial or subscription is active, you may download and use the App on devices you own or control, for your own personal, non-commercial use, under Apple's or Google's usage rules. The licence is personal, non-exclusive, and revocable. You cannot transfer it, resell it, or share it.
You agree not to:
We may delete a photo that is not food or drink, without notice. We may suspend your account if you break this section again in a serious way.
"Your content" means the photos, descriptions, tags, answers, preferences, and notes you submit. You keep ownership.
You give us a worldwide, royalty-free, non-exclusive licence to host, copy, send, analyse, and display Your content only so that we can:
The licence ends when you delete the content, or 30 days after you delete your account (the backup window). It does not let us publish Your content, share it with advertisers, or use it in marketing without your separate written consent.
We will not sell Your content. We will not use it to target advertising. We will not use your photos, food entries, scores, tags, or suggestions to train our own AI models. Our AI supplier (currently OpenAI, on its API business terms) does not use them to train its models either.
We may use aggregated, de-identified statistics that do not identify you, such as how often a pattern appears across all users. We may keep and publish those statistics. Data that is still tied to an internal user ID is personal data, even if your name and email are removed.
The App, including its design, code, brand, tags, scoring, prompts, text, sounds, and illustrations, belongs to us or our licensors. Except for the licence in §6, we reserve all rights.
Feedback you send us is non-confidential. You give us a permanent, royalty-free licence to use it. You waive moral rights in that feedback where the law allows. You get no rights in our trademarks or logos.
You can delete your account at any time from Profile → Delete account. You will re-enter your password. We then anonymise your email, end your sessions, and delete your photos and food entries as described in the Privacy Policy. We may keep limited records the law requires, such as billing records for tax.
Important. Deleting your account does not cancel a store subscription. Apple or Google still bill you until you cancel in iOS Settings → [your name] → Subscriptions or Google Play → Payments & subscriptions → Subscriptions.
We may close your account if you seriously break these Terms, if we reasonably suspect fraud or abuse, if the law or a court requires it, if keeping the account would risk your safety or someone else's, or if we discontinue the Service. Unless the breach is serious or the law stops us, we will warn you and let you export your data first.
We work to keep the Service available. We do not promise that it will always be up, uninterrupted, or error-free. We may pause it for maintenance, security, or safety, and we will warn you about planned downtime when we reasonably can.
We may add, change, or remove features, or stop the Service. If a paid feature is materially reduced, §5.3 applies. If we stop the Service entirely, we will give you at least 60 days' notice by email and in the App, keep export available during that time, and, as far as the store allows, support a refund of any unused prepaid period after the notice.
We share limited information with suppliers so the Service can run:
| Supplier | What they do | Where |
|---|---|---|
| Amazon Web Services (AWS) | Hosting, database, meal-image storage, API logs | Singapore |
| OpenAI | Photo analysis, tagging, scoring, and weekly-review text, via the OpenAI API. Under OpenAI's API business terms, your inputs and outputs are not used to train OpenAI's models. | United States |
| Apple | App Store delivery, billing, push notifications, and optional Sign in with Apple | Global |
| Google Play delivery, Play Billing, and push notifications | Global | |
| Amazon SES | Verification, password reset, weekly review, and trial-end reminder | Singapore |
The Privacy Policy lists each supplier's role, country, and the safeguard we rely on.
Your contract with Apple also follows Apple's terms. Apple does not have to maintain or support the App, and Apple may enforce these Terms against you (§13.4). Your contract with Google for a Play purchase follows Google Play's terms. Google is the seller for that purchase (§13.5).
As far as the law allows, and subject to the limits below, the Service is provided "as is" and "as available". We do not warrant that the Service will be uninterrupted, secure, or error-free; that AI output will be accurate, complete, current, or fit for a particular purpose; or that Apple, Google, AWS, OpenAI, or our email provider will perform as expected.
Scores, tags, and suggestions are general information and education. They are not medical, nutritional, psychological, financial, or other professional advice. Do not make medical or treatment decisions from the Service. See the Medical Disclaimer.
Nothing in these Terms limits liability that the law says we cannot limit. That includes, in the UK and the EEA, liability for death or personal injury caused by our negligence, for fraud, for defective products, and for rights you cannot sign away as a consumer.
As far as the law allows:
If you use the Service for a business, you will cover us against third-party claims, damages, and reasonable legal costs that come from your breach of these Terms, from Your content, or from your misuse of the Service. This paragraph does not apply to consumers in the UK or the EEA. Where it would, it is severed.
We may update these Terms. For a material change (your rights, our liability, the price, the licence, or the data we process), we will give you at least 30 days' notice in the App and by email, say what changed, ask you to accept again where the law requires it, and let you cancel at no cost if you do not accept. A non-material change (a clarification, a drafting fix, a broken link, or a version-string update) takes effect when we change the Effective date. We will not ask you to accept those again. A change does not apply to a dispute you had already raised with us in writing.
These Terms use the laws of Singapore. If you are a consumer, that choice does not take away the mandatory protections of the law where you live, including in the United Kingdom, France, and elsewhere in the EEA. The courts of Singapore have non-exclusive jurisdiction. You may also sue in the courts of the country where you live, where you have that right.
Before you go to court, please email support@aliqa.app with what happened, what you want, and the email on your account. We will acknowledge you within 5 working days and try to resolve it within 30 days. This step is not required, and it does not extend any time limit you have.
These Terms, the Privacy Policy, the Cookies notice, the Medical Disclaimer, and the subscription disclosures shown in the App are the whole agreement between you and us about the Service. They replace any earlier version. If a part is unenforceable, the rest still applies.
If you downloaded the App from the App Store, you acknowledge that:
If you downloaded the App from Google Play, these Terms are between you and us, not you and Google. We are responsible for the App and the Service. Google is the seller for Play purchases. Refunds and billing complaints for those purchases go to Google, under Google Play's terms. Google does not have to maintain or support the App.
You confirm that you are not located in, and are not a resident or national of, a country under a US, UK, EU, or UN embargo, and that you are not on a prohibited or restricted parties list.
If you live in Singapore, or you bought the App on the Singapore storefront, nothing here limits your rights under Singapore's consumer-protection law. Our handling of your personal data also follows Singapore's personal-data law. See the Privacy Policy for how to contact us. Billing and refunds are handled by Apple or Google under that store's terms for Singapore customers.
If we do not enforce a term, that is not a waiver. You cannot transfer your rights or duties. We can transfer ours to a successor, for example in a merger or a sale of the business, if your rights are not materially reduced. Neither of us is liable for delay caused by something outside our reasonable control, such as war, pandemic, government action, or a failure of the internet or a host. If that lasts more than 60 days, either of us may end the contract without liability.
We may send notices by email, in the App, or by posting them at www.aliqa.app/legal/. Send notices to us at support@aliqa.app. By using the Service you agree to receive necessary service email (verification, password reset, the weekly review, and billing notices). Optional messages are controlled in Profile → Notifications and Profile → Emails.
General questions and disputes: support@aliqa.app. Privacy: privacy@aliqa.app. Post: Agile Projects Pte. Ltd. (Aliqa), 9 Raffles Place, #18-21, Republic Plaza, Singapore 048619.